TPP Face Towel
Add your ideas to this custom face towel and create a highly versatile bathroom staple that's packed with character. The front face is made with a polyester blend that is perfect for printing all your ideas while the back is 100% soft, absorbent cotton. Perfect for using as a hand towel, a face towel, or a makeup wash cloth.
.: One-sided print
.: One size (13" × 13") (33.02cm × 33.02cm)
.: Soft to the touch
.: Lightweight
Once an order has been submitted, you will be provided order status and shipping information regarding your order and receive the tracking number (via email or SMS) once your order has been shipped.
-USA, Europe, United Kingdom between 3-14 business days
-Worldwide shipping between 10-25 business days
We are not responsible for any additional tax laws, delays or rejections that may potentially occur at customs.
Due to Covid-19, you may experience some delay in the arrival of your items. However, you are eligible for a refund if your purchase doesn't arrive within 45 days of your order(s) departure date.
Please allow 2-3 days for processing on all orders.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at tpp@totallypositiveproductions.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tpp@totallypositiveproductions.com and send your item to: 7157 S. PRINCETON AVENUE, CHICAGO IL 60621, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 7157 S. PRINCETON AVENUE, CHICAGO IL 60621, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.